FAQ

ABOUT

  • What is Reunion Island Pool Club?

    • Reunion Island Pool Club is an Australian first rooftop leisure experience, complete with 10 plunge pools, bespoke food and beverage offerings and a recreation program. It’s summer in the city.

  • How does it work/what can I expect when I arrive?

    • When arriving, you will be greeted at concierge who will take you through the experience. No booking? We will sort your experience. Have a booking? Our expert staff will take care of your every need, just present your booking confirmation to our concierge and we will take care of the rest. Please note that venue entry will require a Private Event or Booking via our website or function co-ordinator.

  • How do I get to Reunion Island?

    • You can find us on Level 3, Melbourne Central.
      Click here to see a map of the venue

  • I heard this is a pop-up – how long will Reunion Island be up and running for?

    • That’s true, we’re here for a good time, not a long time! Open October through to April.

  • Are there plans for more Reunion Island Pool Clubs?

    • Reunion Island Pool Club is the first of its kind in Australia, but we’re hoping it’s not the last! Stay tuned.

PRICING

  • How much does it cost to have a swim?

    • Entry and swim prices start at $18 and can be booked online. Private Pool Bookings start at $100.

  • What does the entry fee include?

    • Entry alone starts at $10, with entry and swim starting at $18. This provides you with access to our rooftop oasis, as well as all our food and beverage offering.

  • Can I get tickets at the door?

    • No - you need to pre-book your event via our website

  • I’ve booked but can’t make it – can I get a refund?

    • No refunds sadly  - but contact us and we will see what we can do subject to availability.

FACILITIES

  • Are shower facilities available?

    • Yes limited shower and changeroom facilities are available

  • Are there lockers?

    • Yes these are available to hire for $5 from concierge

  • Is the venue kid-friendly?

    • We love kids! In fact I have 5, so yours are welcome too. Please ensure they are supervised at all times ☺

  • I have kids – are there lifeguards present?

    • Due to the nature of our plunge pools, Reunion Island does not have lifeguards present. Swimming with and supervising your children at all times is a condition of entry.

CONDITIONS

  • What are the conditions of entry/swimming?

    • See our conditions here


 

SWIM

  • How do I book a pool?

    • All bookings can be made via our website

  • How much is a pool?

    • Entry & swim starts from $18. Private pools are available from $100.

  • How long can I book for?

    • Private Pool bookings start from 1 hour. But after your event, you are welcome to stay.  

  • How big are the pools?

    • We have three sizes

      • 4 -6 people

      • 8 – 10 people

      • 10 – 12 people

  • Will I have to share with people I don’t know?

    • All our pools are open for private bookings only -

  • Will I need to bring my own towel?

    • Yes - our own branded custom turkish towels are on the way, but in the interim feel free to bring your own.

RECREATION - SOON TO BE ANNOUNCED

  • How much does a recreation class cost?

    • A recreation class from an expert instructor starts at $20 per person.

  • When do recreation classes run?

    • Morning, day and night! We offer before and after work classes, as well as some during the day and weekends. Download the full schedule.

  • How do I book?

    • Watch this space for booking information coming soon

  • I want to keep coming to classes – can I purchase a membership?

    • Memberships may become available at a later date – we will keep you posted

  • I’ve booked but can’t make the class – can I get a refund?

    • Sadly no we don’t offer refunds on classes

FOOD AND BEVERAGE

  • What’s on offer?

    • We’ve enlisted Jimmy Hurlston (the genius behind Easey’s) to serve a delicious LA inspired lunch and dinner menu, featuring burgers, nachos and pizza. Plus there’s juices and tonics from Superfluid, two bars & a Gintonica pop-up to quench your thirst.

  • Can I bring my own food and drinks into the space?

    • No, sorry! However we are certain you will find something to hit the spot with our wide range of beverage options, and classics like the CLUB Sandwich, pizza and burgers being served for lunch and dinner.

  • Are there vegan and vego options?

    • Yes, we have you covered here!

FUNCTIONS

  • Can I host a function/event at Reunion Island?

    • Of course – we would love to have you! Please get in touch with our friendly functions team.

  • How many people can the space hold?

    • We can host functions for up to 500 guests.

  • Is there a minimum spend?

    • Our function packages require a minimum of 30 guests, and cover all the essentials for your event!